Our goal is to ensure customer satisfaction with every order.
1. Return Window
Customers may request a return within 3 days of receiving their order.
2. Condition of Returned Items
Items must be:
– Unused
– Unwashed
– Undamaged
– In original packaging
3. Items Not Eligible
– Custom-made or tailored clothing
– Items damaged by misuse
– Sale or clearance items (optional)
4. Refund Processing
Refunds are processed within 7–14 working days after we receive and inspect the returned item.
5. Delivery Fees
Shipping fees are non-refundable.
6. Exchanges
Exchanges may be allowed depending on product availability.
7. Contact
For return requests:
support@stylock.com.ng